KYC (Know Your Customer) is a one-time procedure of identifying and verifying the client's identity required by international regulators and is implemented for the safety of your assets and fraud prevention. To proceed with KYC, please complete the following steps:
To proceed with KYC, please complete the following steps:
• First name - please type in your first name exactly as mentioned in the ID document (see Fig.1 (2)).
• Last name - please type in your last name exactly as mentioned in the ID document (see Fig.1 (3)).
• Date of birth - please indicate your date of birth (see Fig.1 (4)).
• Document number (see Fig.1 (5)) - please indicate your ID document number (it can be “Document number”/”Card number”/’Passport number’) that will be attached on Step 2 of the KYC procedure (see Fig.2).
• Country - please choose the country of your residence (see Fig.1 (6)).
• City, state - please indicate the city and state (if applicable) of your residence (see Fig.1 (7)).
• Address (street, house number) - please indicate the address exactly as it is mentioned on your proof of address document that will be attached on Step 3 of the KYC procedure (see Fig.1 (8)).
• Postcode - please indicate the postcode of your residence (see Fig.1 (9)).
• Document country - please, choose the country where your ID document was issued.
FIGURE 1
Please complete the requirements described in Step 2 (see Fig.2). You’ll be asked to attach:
- A picture of yourself holding the document and a piece of paper with the written word ‘DMarket’ and today’s date. Please make sure to write carefully using block letter and numbers so we could read it.
- A picture of your ID to the second slot. Please, make sure that you attach photos of your ID card from both sides. In case you use your passport for the KYC, please, take a full-sized photo of it, where the main page is fully visible. IMPORTANT - scanned copies, screenshots and photos of screens are not accepted. Only a regular photo is applicable for KYC.
FIGURE 2
At Step 3 you will be asked to attach your proof of address document, please follow the steps described in Fig.3 in order to do it. The document should not be older than 6 months. The following documents can be used:
- Bank/Credit Card Statement
- Utility bill (please, note that mobile phone utility bills can not be accepted as a proof of address)
- Cable Company Bill
- Landline telephone bill
- Official letter from the bank / bank account confirmation letter
- The letter issued by a government or financial institution
FIGURE 3
Once everything is done, the KYC form will be sent for review - generally it is reviewed within 24 business hours. You will receive an email about the KYC result, and you can also track its status on the Balance tab.
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