I’ve made a BTC payment but my DMarket balance has not been updated

• Open any BTC explorer (example) and enter DMarket’s invoice address into the search bar (Fig. 1)

FIGURE 1

• Check out the number of payment confirmations (example in Fig. 2)

FIGURE 2

If the number is less than three, just wait for more confirmations. If the payment has three or more confirmations and the payment amount has been delivered to the invoice address but your DMarket account balance has not been updated, please fill out the form.